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Privacy Policy

 

We at Effective Energy Systems respect your rights to privacy and comply with our obligations under the UK Data Protection Act 1988 (DPA) and EU General Data Protection Regulation 2018 (GDPR).

 

This privacy policy outlines how we process the data we collect from you, or that you provide us with. We only use this information to administer your account and to provide the products or services you have requested from Effective Energy Systems.

 

What data do we collect?

 

Effective Energy Systems collects the following data about you:

 

Personal Identification Information

 

         Name

         Address

         Email Address

         Telephone Numbers

         Company Information (This is only for business users)

         eBay ID (This is only for purchases through our eBay store)

         PayPal ID (This is only for purchases through our eBay store)

Non-Personal Information

 

         Internet Protocol Address (IP Address)

         Browser Type

         Internet Service Provider (ISP)

         Date and time stamp of visit

 

How do we collect your data?

 

You directly provide Effective Energy Systems with most of the data we collect. This is collected and processed when you:

 

Personal Identification Information

 

Voluntarily complete the contact us form on our website (http://www.eesweb.co.uk/contactus.htm).

 

When you directly contact us via email or telephone.

 

Non-Personal Information

 

When you visit our website (http://www.eesweb.co.uk) we use a standard feature of using log files which log visitors to our website. Hosting companies do this as part of the hosting analytics they provide. These log files are only used to help improve and maintain the website. The data is not linked to any personally identifiable information.

 

Third Party Sources

 

Effective Energy Systems will also receive your data indirectly from the following sources:

 

eBay & PayPal

 

When you purchase a product from our eBay store we only collect and process data that has been outlined in this privacy policy. No personal payment information such as debit/credit cards are stored or processed by Effective Energy Systems. We only receive order information and payment conformation which is used to fulfil your order.

 

Please refer to the privacy policy of these third parties if you are using their services.

 

Cookies

 

Our website does not use first party or third party cookies to track you.

 

How will we use your data?

 

Effective Energy Systems collects this information in order to carry out our obligations to you, and provide you with information, products, and services that you have requested from us. This includes the following:

 

To contact you using the information you have provided to answer your queries.

 

Who might we share your information with?

 

We do not share your personal information outside of Effective Energy Systems unless your information needs to be used by our employees, sub-contractors, and suppliers in the following circumstances:

 

Delivery

 

If you have purchased a product from our eBay store and have requested delivery of the product, we will only share necessary information with our delivery/courier service to enable successful delivery to you.

 

Installation/Repairs

 

If you have requested an installation/repair service from Effective Energy Systems, we will only share necessary information to complete this service.

 

Marketing

 

Effective Energy Systems would like to send you marketing information about products and services of ours that we think you may like.

If you choose to receive marketing from Effective Energy Systems, the email address that you provided us with will be sent to MailChimp, who provide our email marketing service.

 

We consider MailChimp to be a third-party data processor. The email address provided will stay within MailChimp’s database for as long as we continue to use the marketing service, or until you request removal from the list.

If you no longer wish to be contacted for marketing purposes, please get in touch at:

 

Email us at:

 

 

Info@eesweb.co.uk

 

Call us at:

 

0333 444 0899

How do we store your data?

 

At Effective Energy Systems we are committed to ensuring your information is secure. In order to prevent unauthorised access or disclosure, we have put into place suitable physical and electronic safeguards to make sure your information is always secure.

We will not sell, rent or otherwise distribute or make your personal information public.

 

Effective Energy Systems will keep your data dependent on the legal basis for keeping it.

 

Data breaches

 

We will report any unlawful data breaches related to the information we store and process about you, to any and all relevant persons, and authorities within 72 hours of us being aware.

 

What are your data protection rights?

 

Effective Energy Systems would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

 

The right to access – You have the right to request Effective Energy Systems for copies of your personal data. We may charge you a small fee for this service.

 

The right to rectification – You have the right to request that Effective Energy Systems correct any information you believe is inaccurate.

 

 You also have the right to request Effective Energy Systems to complete the information you believe is incomplete.

 

The right to erasure – You have the right to request that Effective Energy Systems erase your personal data, under certain conditions.

 

The right to restrict processing – You have the right to request that Effective Energy Systems restrict the processing of your personal data, under certain conditions.

 

The right to object to processing – You have the right to object to Effective Energy Systems processing of your personal data, under certain conditions.

 

The right to data portability – You have the right to request that Effective Energy Systems transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us with the information in the “How to contact us” section of this privacy policy.

 

Privacy policies of other websites

 

The Effective Energy Systems website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy

Changes to our privacy policy

 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 27th June 2019.

 

How to contact us

 

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using the information below:

Email us at:

Info@eesweb.co.uk

 

Call us at:

0333 444 0899

 

Or write to us at:

Effective Energy Systems Ltd

Fairfax House

6a Mill Field Road

Cottingley Business Park

Cottingley

BD16 1PY